For questions about products, orders, or anything else.
[email protected]Monday – Friday: within 24 hours
Saturday: within 48 hours
Sunday: next working day
Fill in the form below and we'll get back to you as soon as possible.
We'll never share your details with third parties.
Standard UK delivery takes 3–5 working days. Free delivery is available on all orders over £50.
Yes, we ship internationally. Delivery times and costs vary by destination and are shown at checkout.
Yes — all live products are CPSR assessed. The Batana Body Butter range is fully certified for professional distribution.
We accept returns within 30 days of purchase. Products must be unused and in original packaging. Contact us to arrange a return.
Yes. Our Batana Oil is 100% pure — no additives, no preservatives, no fillers. Sourced directly from Honduras.
Yes — we offer wholesale and white-label opportunities. Visit our Wholesale page or select "Wholesale enquiry" in the contact form above.